PT Holcim Indonesia Tbk

Customer Care Frontline
Cileungsi (Jawa Barat) - Narogong Bogor

Responsibilities:

• Scope of work 
  Giving solutions assistance to customers inquiries from all the open accesses, in terms of giving valid information related to products, services, order process in the goal to acquire customer memorable experience from all various types consumer behavior and performing customers marketing research also campaigns, to enhance and assuring the satisfaction and loyalty of Holcim’s Brand.

Requirements:

• Candidate must possess at least a Bachelor's Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position, fresh graduate will be conasidered
• Applicants must be willing to work in Narogong Bogor.
• Preferably Staff (non-management & non-supervisor)s specializing in Customer Service or equivalent.
• Full-Time position(s) available.
• Preferably male
• Good command in English both oral & written is a must
• A strong customer focus minded.
• A team player with strong interpersonal skill as well as a team player.
• Independent, discipline, with adequate analytical skills.
• Highly attentive to detail, ability to do multi – task job, as well as problem and complaint solving.
• Ability to perform in time-pressures and shifting working hours to meet deadlines.

Organizational Design & Development Dept.

recruitment-idn@holcim.com

(Please indicate the position applied for on the subject field of your email)

Closing date: 21.02.2013